AUD / min
Voice AI
$0.03
Labour
$0.67
AI vs labour
Essay
Phone-based AI agents in Australia: what's actually working
Most Australian operators have now spoken to a voice agent. The question isn't whether the tech works — it's where it pays.
What we think.
Some short blogs on things that interest us, technology, trends and AI.
Build time
~2wks
Anthropic shipped Cowork in
Essay
Claude Cowork: the interesting part isn't the demo
Anthropic's agent for non-developers is here. The demos are fine — they're not the point. Here's where it pays inside an operating business, and where it still goes wrong.
Margin lift, new playbook
~2×
EBITDA, 12–18 months
Essay
AI and the PE roll-up: where the real value creation has moved
The multiple arbitrage story still works. What's changed is where the operational value sits — and that changes which roll-ups are worth doing.
First responder wins
78%
of buyers go with them
Essay
AI in real estate: where it actually changes the work
The agent doesn't disappear — the work around them does. Where AI is already paying in Australian real estate, what's overhyped, and what we'd push back on.
Brokers aged 50+
50%+
Half the industry is ageing out
Essay
Customs brokering and the skills gap: AI as the answer, with one big caveat
Half of Australian licensed brokers are 50 or older. Trade volumes are forecast to rise 50% by 2032. AI won't replace the broker — but it can multiply their capacity.