Three years strategy consulting at Deloitte, including advisory with the fulfilment team of Australia's third largest online retailer.
Two years in AI advisory and development, delivering AI systems across renewables, financial technology, and engineering services.
Co-founder of Portmento, working with founder-led businesses on AI strategy and practical deployment.
Most Australian operators have now spoken to a voice agent. The question isn't whether the tech works — it's where it pays.
Anthropic's agent for non-developers is here. The demos are fine — they're not the point. Here's where it pays inside an operating business, and where it still goes wrong.
The multiple arbitrage story still works. What's changed is where the operational value sits — and that changes which roll-ups are worth doing.
The agent doesn't disappear — the work around them does. Where AI is already paying in Australian real estate, what's overhyped, and what we'd push back on.